WINDOWS PC · ORIGINAL PRACTICAL GUIDE
VirtualDJ Windows Audio Troubleshooting Decision Tree
Isolate silent master output, headphones, device conflicts and driver problems.
Check Windows first
Play a known-good file in another Windows application and note which physical output works.
Check: Confirm this step works before proceeding. If it fails, record the observed behavior and return to the previous known-good configuration.
Check the application output
Inspect master and headphone assignments. A controller may expose several outputs that must not be confused.
Check: Confirm this step works before proceeding. If it fails, record the observed behavior and return to the previous known-good configuration.
Test without hardware
Disconnect optional controllers and external interfaces. Repeat with built-in speakers to separate a software problem from a device problem.
Check: Confirm this step works before proceeding. If it fails, record the observed behavior and return to the previous known-good configuration.
Reconnect one item at a time
Attach the interface, then the controller, checking Windows device recognition after each change.
Check: Confirm this step works before proceeding. If it fails, record the observed behavior and return to the previous known-good configuration.
Document the failure
Write down the exact device model, driver version, selected output and whether the meters move. These details make support requests actionable.
Check: Confirm this step works before proceeding. If it fails, record the observed behavior and return to the previous known-good configuration.
Before you finish
Keep notes of what worked, which Windows output was selected, and any error messages. Review the current publisher manual for exact menu labels and hardware support.